Privacy Policy
Last Updated:
At Free Design Pack (https://freedesignpack.com), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using this website, you agree to the terms described in this policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect different types of information from our users to provide and improve our services. The types of information we collect include:
a. Personal Information:
When you register for an account, place an order, or interact with our website, we may collect personal data such as:
- Your name
- Email address
- Billing and shipping address
- Payment information (processed through third-party payment gateways)
- Username and password
- Any other details you provide voluntarily (e.g., feedback or inquiries)
b. Non-Personal Information:
We may also collect non-personal information about your visit to our website, such as:
- Browser type and version
- Operating system
- IP address
- The pages you visit and the time spent on each page
- Referring website addresses
This information is used to analyze trends, administer the site, track users’ movements, and gather demographic information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:
- To process and fulfill your orders for free and paid design assets.
- To manage your account and provide customer service.
- To send administrative messages such as order confirmations, updates, or technical notices.
- To respond to inquiries, requests, or customer support.
- To improve the functionality, user experience, and performance of the website.
- To send you promotional emails or newsletters if you have opted in to receive them. You can opt out of marketing communications at any time.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that allow us to recognize you on future visits and personalize your experience. We may use cookies for:
- User authentication and remembering login details.
- Tracking user preferences and site usage for analytical purposes.
- Storing items in your shopping cart.
You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.
4. Third-Party Services
We may use third-party services to facilitate payment processing, analytics, and marketing. These third parties may have access to your personal information only to perform specific tasks on our behalf, and they are obligated not to disclose or use it for any other purpose.
These services include:
- Payment Processing: Payment information is collected and processed by third-party payment processors (e.g., PayPal, Stripe). We do not store your payment details.
- Analytics: We use Google Analytics or other analytics tools to collect information about how visitors use our site. This helps us understand user behavior and improve our services. Google Analytics may collect information such as your IP address, browsing habits, and device type. You can opt out of Google Analytics tracking through Google’s opt-out feature.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which we collected it or as required by applicable law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal requirements for retaining such information.
- Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
To exercise these rights, please contact us at [Your Contact Email].
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing our website from outside the [Insert Country], your information may be transferred to, and processed in, our servers located in [Insert Country]. By using our website, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the updated version will be effective as soon as it is posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: